📄 Shop Policies
All sales are final. I don't accept returns or exchanges (except in very limited circumstances).
Every item is checked for quality but may have slight variations. I try to represent my products accurately in photos, but colors may also appear differently on different screens. If you have any problems or questions about your order, contact me and I'll do my best to resolve any issues. I want you to be happy with my products!
Changes cannot be made after a shipping label is created and the package is out of my hands. If your order is undeliverable and returned due to an incorrect address, you'll have to pay the shipping fee again to re-deliver to a new address. Please double check that your shipping and contact information is correct before checkout.
Your privacy matters to me and your information is used only for shipping your order or contacting you in the event of a problem. This shop uses SSL which provides a layer of security when you enter your info at checkout. Payments are securely processed by Paypal or Stripe.
All artwork, product images, and descriptions on this site are copyright Copyright © Misumia.Studio, all rights reserved. Use or reproduction for the purpose of training artificial intelligence technologies or systems is prohibited.
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📦 Shipping INFO
1. Untracked vs tracked shipping?
Untracked
- Cheaper option- can only be chosen if all items are flat. Fixed price of $5
- Will not replace or refund lost untracked orders
- Shipped with stamp and envelope.
Tracked
- Fixed priced of $10 for orders withing Canada. You will be e-mailed a tracking number once your order is packed and ready to go.
- If your order shows as delivered, but you have not received the package there’s nothing I can do- please reach out to your local post office.
I am not liable for the packages after they are dropped off at postal station.
How long do orders take to ship?
I process and package orders within 4 business days. You'll receive an email notification once your order is ready for shipment and on its way to the post office.
Once shipped, when will my order arrive?
Canadian orders typically arrive within 3-7 business days. USA orders arrive within 1-3 weeks. These are estimates and are not guaranteed, please allow for extra time around holidays. Tracking is provided (except for small sticker orders), it may take up to 48 hours for tracking info to update.
- IMPORTANT NOTE: Unfortunately, due to tarifs I am only doing shipping to Canadian Orders at this moment!
Why don't you ship worldwide?
Unfortunately, international shipping regulations and fees are continually changing making full worldwide shipping too difficult for me to keep up with at this time. (Sorry, I'm just one person running my shop!) I may offer more shipping options in the future, so please check back.